We have made significant improvements to our products and services in recent years to improve the quality of our apartments and their ability to retain value, including: Setting up an in-house management services team dedicated to high standards and a single end-to-end service for customers, More internal space, en-suites, underfloor heating, walk-in wardrobes, improved bathrooms, level-access showers and enhanced kitchens. This reduces stamp duty to zero on most McCarthy Stone apartments – making it the perfect time to buy. Full year results announcement for the 14 month period ended 31 October 2019 McCarthy & Stone (the 'Group'), t he UK's leading developer and manager of retirement communities, announces its financial results for the 14 month period ended 31 October 2019 ('2019').All comparatives are to the 12 month financial year ended 31 August 2018 ('2018') unless otherwise stated. The Estates Managers can provide you with more details, or talk to us on 0800 201 4811. This can be used for cleaning, running errands, changing bedding and so on. There is no obligation for you to accept. We aim for them to be as accurate as possible and we try to keep annual increases in line with inflation, although certain costs like energy prices can have inflationary pressures that are outside of our control. McCarthy Stone is part of the Tenancy Deposit Scheme, membership number G10625. In most of our developments water and sewage is included in the rent. There is no obligation for you to accept. number: 08999652) is a company limited by guarantee that is a registered Over the past two years, our Entitlement Advice Service has helped our customers claim more than £1 million a year in unclaimed benefits, advising on things like Council Tax benefit, Attendance Allowance, and state pensions. Peverel said in a statement that it “accepted the LVT decision”, which is very gracious of it. We offer a function room at some developments. For managed developments released for sale prior to August 2015, leases are typically for 125 years. Registered Address: 3rd Floor, 2–4 St George's Road, Wimbledon, London SW19 4DP VAT Number: 707 3118 58 — . Services include help with going to bed and getting up in the morning, a sitting, night sleeping or waking service, preparing breakfast, getting to and from appointments or regular assistance during a period of convalescence. Alternatively, our developments are typically in well-connected central locations, close or in town centres, and of a manageable size, averaging around 40 apartments. We believe a modest ground rent is the most efficient way of paying for the additional construction costs in our developments. These proposals have not become law and the Government is not proposing to make them retrospective. Checks and controlsWe do our very best to negotiate the best cost with third party service providers on behalf of our residents. The Act applies to tenancies granted by private registered providers of social housing and private landlords, and creates two types of tenancies: She was told by a sales woman that part exchange was a ”god-send”, and assured that she would not get less than the market value. Yes. No. Sign Up for Newsletter. At some of our most recent developments, the service charge also includes the cost of heating the apartments. Each development has their own lease requirements, so it is always best to check, but usually to have sole occupancy of a Retirement Living apartment you need to be aged 60 or over. The use of lightweight motorised scooters (maximum speed 4 mph) is permitted within the development. Stay in Touch Yes. Unfortunatly Covid 19 raised its’ head. There is a maximum five night stay within Retirement Living PLUS developments. We take care to explain each option so customers can make an informal decision on what is right for them.”. Increases are linked to either the movement in the Retail Price Index (RPI) since the last review, or if greater, by 2% per annum, and are compounded yearly. Yes. The service charge budgets represent the costs that we expect to incur in a normal year, with a full development. You can make an amendment, if McCarthy Stone agree, for a £50.00 fee. Yes if you live on the development you can use the guest suite on some of our other developments. A friend or family member can stay with you in your apartment for a maximum of six months. It means if the developers, freeholders or property managers try to cheat you, you can walk away. This gives you the benefit of the first choice of properties, and plenty of time to prepare. Our rates are competitive, and all care and support services are delivered by our staff who are employed on site. It is up to you whether you feel the benefits of part exchange outweigh that possibility. Your sales consultant will take you through everything you need to know before you come. Yes, if you own the apartment then smoking is allowed within your apartment, but not within communal areas. If you haven’t  received a brochure within 10 days of your request then please give us a call on: 0800 201 4811. This means that we will continue to be the landlord and responsible for the estate management of the development. It’s when you agree to buy a property before the development is completed (usually around 6 months before). No. Call on: 0800 201 4811. We need advance notice of the proposed rental agreement and we ask for a reasonable contingency fee to be paid into an account held on trust for repairs to the property. They are set by McCarthy Stone at the start of the development and are clearly highlighted to all customers. There is no upper limit. Most McCarthy Stone developments offer properties with the option to buy or rent (or Part buy, part rent if you like) and you’ll be protected by an assured tenancy, which means we can’t ask you to leave unless you break the rules. Please call us on: 0800 201 4811 and we’ll take you through your options, from virtual tours to booking a viewing. You’ll be asked to provide identification documentation that complies with the latest Government Right to Rent regulations – our sales consultants will talk you through what you need. Our customers recognise that they are buying into a lifestyle based around security and companionship, as well as warmth, friendship, ease of maintenance, reduced responsibilities and enhanced wellbeing. Other than the House Managers and Estate Management teams, who we employ, we do not provide any of the services ourselves but instead get competitive quotes from other providers. *Stamp Duty Land Tax  **Land Transaction Tax (LTT) has replaced SDLT in Wales from April 2018. Information on Right to Manage is given to every homeowner in the Purchasers Information Pack. The Government’s proposals also note that future customers in retirement developments will have the choice of either paying a higher sale price with no ground rent or a lower sale price with a specified economic ground rent. ARMA-Q has now evolved into what it is known simply as 'ARMA Accreditation'. As a registered builder with the NHBC, all new McCarthy Stone apartments come with a 10-year NHBC Buildmark. Don’t worry, we’ll make sure you know the exact amount you need to pay in plenty of time. No, under the terms of the Assured Tenancy Agreement sub-letting is not permitted. Also heating costs are often lower due to our modern construction methods and the more manageable size of the new apartment. The completion date is the day when ownership of the property legally transfers from McCarthy Stone to you. On new developments where the freehold has been sold, it is a condition of the sale that McCarthy & Stone Retirement Lifestyles remains as the head landlord to ensure continuity for its homeowners and to ensure that they do not have to deal with any third party. The UTCCRs … Anyone completing on a home that will be their main residence before 31 March has the potential to save thousands of pounds. Or talk to us on 0800 201 4811. McCarthy and Stone said: “Part exchange is only one of a number of options that we make available to our customers to facilitate their move. ... McCarthy & Stone falls into the red as COVID-19 nearly halves sales. Terms and conditions apply. It’s important that the housing decision you take is suitable for your personal and financial circumstances, which is why we carry out an initial affordability check and require you to meet an Independent Financial Advisor (IFA) for a full financial assessment. How it worksYou purchase a minimum 50% share in a brand new McCarthy Stone retirement property and pay rent on the part you don’t own. Bear in mind you may get a higher price on the open market. We sometimes carry out inspections to check the condition of the property and to see if there’s any maintenance work we need to do. McCarthy & Stone (MCS) may be lobbying the government for an exemption from proposals to crack down on ground rents on new leasehold properties, but it is preparing for the worst nonetheless. Campaign against Retirement Leasehold Exploitation has asked both McCarthy and Stone and Churchill Retirement Living for data that demonstrates price increases at … Heating costs are also often lower due to our modern construction methods and the more manageable size of the new apartment. We take complaints very seriously. It is best to take advice from an insurance broker. ... while retirement-home specialist McCarthy & Stone saw … You’ll receive a service charge leaflet and our Sales Consultant will sit down with you to help you fill in the costs, review what’s covered in budget and compare the to day-to-day running costs with your current home. Some of our sites have a laundry facility, although this varies. It is excellent that Peverel’s disgraceful treatment of the pensioners at Strand Court, Rye, has been given a wider airing. McCarthy and Stone plc Retirement housing company agrees to change its lease agreements. Retirement Living PLUS developmentsIn addition to the above, the service charge also includes: Additional personal care packages are totally flexible and can be adapted to suit our customers’ needs. Examples of this include setting your privacy preferences or filling in forms. Family or friends can own the apartment on your behalf, but only people that meet the age requirements and criteria for the development can live there. You will be asked to run through some quick health questions before your visit and follow our safety procedures including a temperature check. We will be point of contact for the day to day management of the apartment and manage the provision of services to the apartment and communal facilities of the development generally. Exposing abuses. You should seek advice from your solicitor to confirm how much SDLT you have to pay. 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